Policies
| Title | PDF Download |
|---|---|
| Banking Ombudsman Scheme 2026 |  |
| Policy Framework for Cross-Border Transactions |
|
| Guidelines for Return of Original Documents Movable Immovable Property in Case of Demise of the Sole Borrower or Joint Borrower |
|
| Door Step Banking Policy |
|
| Debit Card Policy |
|
| Deceased Depositors Policy | |
| Name and Address List of Customer for DEA Fund |
|
| Collection of Cheques Instruments | |
| Grievance Redressal Policy (customer) and Internal Grievance Mgt System (Harmony) 1.6 | |
| Compensation Policy | |
| Customer Service & Deposit 1.7 |
|